Effective
Terms of Sale
TAZA Commerce is operated by TAZASCENT RESOURCES (Registration No. 202503030303 (003694319-K)). These Terms of Sale apply to every order placed through shop.taza.com.my. By placing an order you agree to these terms together with our Refund, Return and Cancellation Policy, Shipping and Delivery Policy, Cash on Delivery Policy and Privacy Policy. Nothing in these terms removes any right you have under Malaysian consumer protection law that cannot lawfully be excluded.
1. The product
AROMASCENT Quit Smoking is a Natural Aromatherapy Nasal Inhaler. Its stated ingredients are Black Pepper Essential Oil, Lemon Essential Oil, Peppermint Essential Oil, Clove Essential Oil and Jojoba Oil.
AROMASCENT is an aromatherapy and personal-routine product. It is not nicotine replacement therapy, not a prescription medicine and not a guaranteed smoking-cessation treatment. We make no medical or treatment claim and no guarantee of any health or quit-smoking outcome. Use only as directed on the product label, and seek advice from a healthcare professional for smoking-cessation support.
2. Prices and price accuracy
All prices are in Malaysian Ringgit (MYR). The launch bundles are 1 unit for RM9.90, 2 units for RM17.00 and 3 units for RM24.00. Shipping is shown separately at checkout before you pay, together with any shipping benefit you qualify for.
Every price, shipping amount, discount and final total is calculated or verified on our server. A total displayed or submitted by your browser is never binding on us. If an obvious pricing error is identified before an order is accepted, we will tell you and you may cancel without charge.
3. Availability and order acceptance
Placing an order is an offer to buy. An order is accepted only when we confirm it, and we may decline or cancel an order before fulfilment for reasons such as unavailable stock, a pricing or listing error, suspected fraud or abuse, an address we cannot deliver to, or an ordering restriction under our Cash on Delivery Policy. Any amount already paid for a declined order is refunded.
4. Payment methods
Online payment, where enabled, is processed by our payment provider (Curlec). Online payment is not yet active on this storefront: no online payment can be made and no order is treated as paid until a verified result is received from the payment provider. A browser redirect or confirmation screen never marks an order as paid.
Cash on Delivery (COD), where enabled, is offered only through eligible COD courier services and is governed by our Cash on Delivery Policy. Our payment provider is not involved in COD collection.
5. Shipping and delivery
Delivery options, charges and shipping benefits are described in our Shipping and Delivery Policy. Delivery times shown are courier estimates and are not guaranteed.
6. Cancellation
You may cancel an order while it is placed or confirmed and before fulfilment has started. Once fulfilment has started, a shipment has been booked or the order has been shipped, cancellation is no longer available and the Refund, Return and Cancellation Policy applies instead. We do not charge a cancellation fee.
7. Refunds and returns
Refunds, returns, transit-damage claims and the evidence we ask for are set out in our Refund, Return and Cancellation Policy. Once an eligible refund request is complete with the required evidence, we initiate an approved refund within 7 working days; the time for the amount to reach your account then depends on the payment method, provider and financial institution. Approved refunds are tied to the original order and payment record.
8. Your responsibilities
- Provide an accurate delivery address and a reachable telephone number.
- Be available to receive the parcel, and for COD orders, to pay the confirmed COD amount on delivery.
- Use the product only as directed on the label and keep it out of reach of children.
- Report any problem with your order promptly through our support channel, with your order number.
9. Prohibited conduct
You must not place fraudulent orders, submit false claims or evidence, tamper with prices or checkout data, abuse chargebacks, or refuse a confirmed COD order without a legitimate reason. We may decline future orders where such conduct is confirmed, including the permanent ordering suspension described in our Cash on Delivery Policy.
10. Liability
To the extent permitted by Malaysian law, we are not liable for indirect or consequential loss arising from an order. Nothing in these terms limits or excludes the guarantees, rights and remedies you have under the Consumer Protection Act 1999 or any other law that cannot lawfully be excluded.
11. Brand and content
AROMASCENT, TazaScent and TAZA Commerce names, logos, posters and page content are owned by or licensed to the storefront operator and may not be copied or reused without permission.
12. Governing law
These terms are governed by the laws of Malaysia. Disputes are subject to the jurisdiction of the courts of Malaysia. Where eligible, you may also bring a consumer claim before the Tribunal for Consumer Claims Malaysia.
13. Changes to these terms
We may update these terms. The version published on this page at the time you place an order applies to that order. The effective date is shown at the top of this page.
14. Contact
Support is available on WhatsApp at +60 18-347 2205 (https://wa.me/60183472205). Please include your order number. Do not send payment card details over chat. Written notices may be sent to TAZASCENT RESOURCES at the registered business address shown on this page.
Online payment, shipping booking and Cash on Delivery are not yet active on this storefront.